Account Lockout Examiner

How much time do you usually spend handling account lockout issues? Loss of productivity, lots of frustrated users, and huge administrative burdens are just some of the inevitable implications of implementing a strong password policy. The Account Lockout Examiner tracks account lockouts in real time, helps you to effectively troubleshoot them, and enables proactive lockout resolutions.

Product Benefits

• Reduced Administrative Costs
  Account Lockout Examiner cuts down costs associated with a manual resolution of account
  lockouts, saving a lot of time for IT administrators. The product performs all of the routine work related
  to the account lockout resolution.
• Compliance
  Usage of the product in your IT environment is a good step towards compliance with regulations
  such as Sarbanes-Oxley, GLBA, FISMA, HIPAA, and others. Strong password policies and password
  expiration requirements usually cause a lot of account lockouts. Account Lockout Examiner helps you to
  deal with them quickly and efficiently.
• Proactive Resolution and SLA Requirements
  Time taken to detect and resolve the account lockouts is especially important when it comes to
  fulfilling of SLA requirements for the business critical applications that may be using service accounts.
  When a service or a user starts experiencing lockout issues, Account Lockout Examiner alerts
  administrators immediately.
• Increased User Productivity and Fewer Help Desk Calls
  The quick and proactive account lockout resolution closes many issues even before the user picks
  up the phone. Should an account lockout occur, support personnel can resolve it fast and efficiently.

• Account Lockout Troubleshooting
  The account lockout examination engine will do its best to determine the source of the account
  references that might be causing the account lockout. Account Lockout Examiner checks passwords
  saved for service accounts, persistent drive mappings, scheduled tasks, remote desktop sessions, COM
  objects, and other places, providing the user with the best guess on what particular reference to the
  locked account might have caused the problem.
• Real-time E-mail Notifications (*)
  Should an account lockout occur, the product will alert the personnel in charge and provide a quick
  way for effective resolution. That means, if users or services start to experience a lockout issues,
  Account Lockout Examiner will allow you to fix those issues immediately.
• Account Lockout Resolution
  After the account lockout has been detected and possible causes have been fixed, the account can
  be quickly unlocked or the password can be reset from the same convenient console.
• Web-based Access (*)
  The Help Desk Portal provides all members of the IT help desk team with centralized account
  lockout management from any compatible web browser.
• Remote Control (*)
  The product can be operated remotely. When someone calls you regarding an account lockout
  during non-business hours or on a weekend, you can unlock the account right from your Blackberry®.
• Ease of Use
  The product has a very simple and intuitive user interface, and requires no complex installation and
  configuration, working right out of the box.
  

(*) Available only in the Advanced Edition of the product.

Hardware

Processor:
Minimum: Intel 3, AMD Duron 1800;
Recommended: Intel 4, AMD Athlon 2000+.

Memory:
Minimum: 512MB RAM;
Recommended: 768MB RAM.

Disk:
Minimum: 20MB physical disk space for product installation.;
Recommended: 200Mb of free space total..

Software

Operating Systems:
Windows XP SP3 or above.

Other required components:
Web browsers supported by Help Desk Portal:
Microsoft Internet Explorer 6.0 or later;
Mozilla FireFox 2.0 or later;
Apple Safari 2.0 or later;
Opera 9.0 or later.
.NET Framework 2.0, 3.0 or 3.5;
Internet Information Services (IIS) 5.1 or later (IIS 7.0 or later requires IIS 6 Management Compatibility - all components).