Altiris IT Management

IT Management Suite reduces operational costs, increases operational efficiency, and helps you make strategic decisions about your IT environment.

• Integrated IT lifecycle management solution
• Common, web-based console
• No-touch OS deployment and migration
• IT Process Automation
• Reduce number of point solutions required to manage all it assets
• Gain visibility into and control over IT resources
• Reduce service delivery costs and increase service levels and quality
• Lower total cost of owning corporate IT assets
• Managing all IT assets from a single console reduces the time and effort required to effectively manage the assets using multiple consoles.
• Reduce imaging, deployment, and migration time
• Automate manual processes
• Reduce downtime and human error
• Standardize, consolidate, and streamline
  

Process AutomationSymantec Workflow

• Create and change complex processes quickly with an easy-to-use, self documenting interface
• Increased business agility though comprehensive automation of IT and business processes
• Reduce IT costs through improved efficiencies and automated processes
• Extend reach of IT and business processes with limited resources
• Improve compliance through enforceable processes
• Reduce risks by reducing manual, error-prone human intervention
• Symantec ServiceDeskITIL and best practice-based Service Desk processes
• Drag and drop functionality
• Self-service and automated processes
• Advanced integration with Symantec and 3rd party products

Reduce IT costs

• Processes available out-of-the-box
• Support for ITIL best practices
• Fast and easy customization of forms, surveys, and processes
• No coding skills required
• Puts process creation back in the hands of process owners
• Complete process automationExpand process automation to orchestrate the timely interaction between people and systems management with pre-built, routine asset management procedures.
• IT asset automated processes included with the suite are owner verification, hardware and software requests, and lease terminations.
• Reduce human error with common IT asset management processes
• Save time with automatic escalated approvals
• Altiris IT Management Suite is the industry’s most comprehensive and integrated suite for reducing the cost and complexity of owning and managing corporate IT assets including desktops, laptops, and servers.