MACHINE INTELLIGENCE MATCH
The first and most important step is to scan your PC to determine the manufacturer, family, model and motherboard. This allows us to provide you with the most accurate device driver assessment.
PC Drivers HeadQuarters’ is the only service that has Machine Intelligence. You cannot find this anywhere else on the internet!
HARDWARE SCAN
Driver Detective is using the most accurate and comprehensive Driver Scanning Engine (DSE) available, built from the ground up using the latest technology with over 10 years of experience in the driver scanning/detection industry.
DEVICE LOOKUP
Next, Driver Detective takes the information from the “Machine Intelligence” and Driver Scanning Engine (DSE) and matches this information with our proprietary database and recommends appropriate driver or software updates for your device. These recommendations are based on years of information gathering from users just like you and the manufacturer of you computer system.
DRIVER UPDATE INSTALLATION
In most cases updating a driver is as simple as selecting the download icon and following instructions. Our integrated support services are available in those instances where updating your driver is not so clear.
INTEGRATED CUSTOMER SUPPORT
PC Drivers HeadQuarters has a well-trained and experienced support staff available to help you at each step along the way through integrated customer support tools and self help knowledge based articles to help you with the installation process.
FIX DRIVER RELATED ISSUES FAST!
PC Drivers HeadQuarters created Driver Detective to save you time and remove any guesswork related to researching driver issues by providing instant access to the most relevant content for your computer’s hardware.
The following features provide you both convenience and peace of mind in fixing your driver related issues:
CUSTOMER SUPPORT
At PC Drivers HeadQuarters our focus is providing you with the necessary tools to help you get your problems fixed fast. However, even with the right driver in hand, there may be times when our customers need additional help. To solve this problem we have invested over a decade developing our backend tools to better support our users. This means we have the tools necessary to keep your computer running at its best.
MACHINE INTELLIGENCE
Machine Intelligence is a technology unique to PC Drivers HeadQuarters. This community supported technology enables our software, Driver Detective, to provide you with the most accurate recommendations for your computer.
DRIVER DATABASE AND PUBLISHING
Our 10 person research team follows a rigorous process for finding all device related software from their respective sources. We then extract relevant information, validate and test it before publishing in our propriatary database. As part of this process we author solution articles for each file providing users with extra information to aid in their installation.
We even make sure the downloads do not contain viruses!
INDUSTRY LEADING SCAN TECHNOLOGY
We use the most comprehensive scan technology available on the Internet with over 10 years of experience in the driver scanning/detection industry. In addition to our driver scan technology we leverage Microsoft's Windows Update services to provide the most expansive updates available.
DRIVER BACKUP
With Driver Detective there is no need to worry about losing drivers again. The program has a built in wizard that allows you to copy (backup) your downloaded drivers to a CD, network drive, or USB flash drive. In addition, you may access your files from any computer connected to the Internet simply by logging into your account.
EASY MIGRATOR
Thinking about upgrading, reloading or downgrading your operating system? Easy Migrator is here to help! Easy Migrator will automatically scan your computer’s hardware, download all of the latest drivers for any destination operating system that you choose and finally create a device driver migration CD.
