Live Help Messenger

Live Help Server Software is developed using PHP and MySQL. Our Live Help solution is extremely scaleable and can be easily deployed within many environments from small business web servers or large corporate load balanced servers.

Once the Live Help Server Software has been deployed within your businesses web server, you are able to start tracking and chatting to your web site visitors. Your operators can install the Live Help Messenger Windows application within their computer and begin to chat with your site visitors via. the Live Help Server Software.

  • MySQL, PHP Live Help Solution
  • Leave Offline Email Messages
  • UTF-8 Language Pack Support
  • Offline Message Security Code
  • Easily Accept Live Help Requests
  • Simple Installation
  • Exclusive Instant Messenger Design
  • Transfer Chats Between Operators
  • Online/Offline/Be Right Back/ Away Status
  • Guest Rating of Live Help Support
  • Send Pre-typed Responses
  • Live Help Messenger Desktop Windows Application
  • Send Links / Images / JavaScript
  • Pending User Popup Alerts#
  • Unlimited Operators
  • Browsing User Popup Alerts#
  • Tabbed Chat Windows#
  • Login as Hidden Operator#
  • Sound and Popup Alerts#
  • Operator to Operator Chats#
  • Unlimited Departments
  • Customize Images
  • Multiple Department Operators
  • Popup-Friendly Initiate Chat
  • Visitor Statistics / Time Online
  • PHP, MySQL Database Driven
  • Visitor Footprints / Path
  • Typing Status Alerts
  • Visitor Referrer Information
  • iPhone App Add-on (US$14.99 extra)#
  • PUSH Links / URL's
  • View Operator Online/Offline Status'
  • IP-Country Detection
  • File Transfer (Requires FTP / SFTP Account)#
  • Customise Logos / Status Images
  • Spell Checking#
  • Joomla Module and WordPress Widget
  • Tagged Pre-typed Responses#
  • Auto Save / Logged Transcripts
  • In-Line Chat Visitor / Rating Alerts#
  • View Daily Transcript History#
  • Live Help Server Software Upgrades
  • Settings / Logo Management
  • No Monthly / Subscription Fees
  • Leal-time Visitor Statistics

 

The minimum requirements to install the Live Help Server Software on your web server are PHP 4.3.0 and MySQL 4.0.18. Please contact your web hosting company or server administrator to verify that you have access to these minimum versions of PHP and MySQL.

Live Help Operator Requirements
Windows, Unix Server or Hosting Account
Live Help Operator Requirements
PHP 4.3.0+ or greater 
Live Help Operator Requirements
MySQL 4.0.18+ or greater 
The Live Help PHP Server Software is required to be installed on your server within the /livehelp directory e.g. http://www.yourdomain.com/livehelp/ or within a sub-domain such as http://chat.yourdomain.com/livehelp/ etc.

Live Help Operator System Requirements

We highly recommend that you install the Live Help Messenger desktop application within your employee's PCs. The system requirements for the Live Help Messenger Windows application are shown below.

Live Help Operator Requirements
Windows 7 / Vista / XP SP 2
Live Help Operator Requirements
Live Help Server Software (included)
Live Help Operator Requirements
.NET Framework 4 or above 
Live Help Operator Requirements
Internet Connection

The minimum requirements to install the Live Help Server Software on your web server are PHP 4.3.0 and MySQL 4.0.18. Please contact your web hosting company or server administrator to verify that you have access to these minimum versions of PHP and MySQL.

Live Help Operator Requirements
Windows, Unix Server or Hosting Account
Live Help Operator Requirements
PHP 4.3.0+ or greater 
Live Help Operator Requirements
MySQL 4.0.18+ or greater 
The Live Help PHP Server Software is required to be installed on your server within the /livehelp directory e.g. http://www.yourdomain.com/livehelp/ or within a sub-domain such as http://chat.yourdomain.com/livehelp/ etc.

Live Help Operator System Requirements

We highly recommend that you install the Live Help Messenger desktop application within your employee's PCs. The system requirements for the Live Help Messenger Windows application are shown below.

Live Help Operator Requirements
Windows 7 / Vista / XP SP 2
Live Help Operator Requirements
Live Help Server Software (included)
Live Help Operator Requirements
.NET Framework 4 or above 
Live Help Operator Requirements
Internet Connection

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