Maintaining over four times the market share of its nearest competitor, OpenText's fax server, RightFax, helps companies across the globe reduce costs associated with managing the business critical faxes and documents that drive their daily operations.
Thousands of organizations have replaced their traditional fax hardware and infrastructure with RightFax, the market leader in fax server software, allowing users to send and receive faxes directly from the desktop. RightFax automates the flow of fax, paper, and electronic documents, which helps businesses deliver information securely and efficiently from virtually any application. RightFax is a fax software application that makes sending and receiving a fax as easy as sending e-mail. Users can easily send a fax to email. RightFax can also provide fax over IP (FoIP) capability by integrating directly into a VoIP network. MFP faxing is also a very common and growing use of OpenText RightFax. By eliminating the steps common in manual processes, organizations can reduce their exposure to risk by securely delivering documents in compliance with key regulations such as HIPAA and SOX.
This release provides significant administrative enhancements to make it easier and more efficient to deploy, upgrade, manage, and monitor the fax server.
- Reduced costs: simplified installation, setup, and licensing, as well as improved configuration and administration tools
- Integration and interoperability: updated server and system support
- Secure DeliveryCompliance: enhanced reporting, auditing, and tracking
Installation and licensing enhancements
- Single DVD installation
- Option to install Administrative Utilities at setup
- Enhanced setup options including: single setup step for RightFax service accounts, advanced database configuration page, Windows authentication defined at setup, and Port Reservations
- Centralized Service Account Editor tool for service account configuration
- New online product licensing replacing legacy 'bump' code
Reporting and auditing enhancements
- New Enterprise Fax Reporter replaces legacy Fax Reporter program
- Provides improved SQL query performance, a new interface, and new built-in reports
General administrative enhancements
- New RightFax SQL connection string editor provide a simple and convenient tool for modifying the SQL connection string and changing the database authentication method (i.e., Windows or SQL authentication) for all services and applications
- FaxUtil fail-over in Shared Service environment means servers are joined to a server collective and can be configured to allow client fail-over
Server and operating system support
- The following RightFax 32-bit client applications are supported on the x64 editions of Windows XP and Windows Vista: FaxUtil, RightFax fax printer (i.e., print-to-fax), Outlook integration, Enterprise Fax Manager, SOAP fax printer (i.e., Web-based print-to-fax), and AutoReply
- User synchronization with Active Directory 2008 is available with the Sync Module
- Certified for Windows 2003
- Works with Windows Vista
- Supports VMware ESX server 3.0.1 or later
- IPv6 support
Client and email enhancements
- Drag and drop to create faxes and add fax attachments to outbound faxes in FaxUtil and the print-to-fax application
- Email gateway notifications can include a copy of the outbound message
- Improved language selection with Web access
- New inbox searching and filtering in Web access
New OCR Engine
- New robust RecoStar OCR engine is introduced for better accuracy
Improved FoIP fail-over via Fax Server RightFax dialing rules
- Fax Server 9.4 includes a new configuration that allows multi-router environments to enable FoIP fail-over via RightFax dialing rules
SecureDocs enhancements
- SecureDocs has been rebuilt on new Web platform (ASP.NET) and improved architecture (.NET remoting)
