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Software Paradise - Shipping and Returns
If you wish to return a product you have purchased from Software Paradise, please email firstname.lastname@example.org explaining your reasons.
We cannot accept software for return unless the publisher / manufacturer agrees to take it back from us. We can only accept a returned product where we have authorised it with an RMA number which will be valid for 10 days from the date it was issued. Returns will be refused without a valid RMA.
We will then refund the current cost of the item minus 15% or £20 (whichever is the least) as a restock fee. We will not refund the original shipping charge. The software must be in perfect, resaleable condition with the shrink-wrap intact.